Accessibility Statement

At toysrus.com, we place a strong emphasis on creating an inclusive digital space where every visitor can comfortably access and interact with our content. We believe that accessibility is a fundamental part of delivering a positive online experience, and we are committed to making our website usable for individuals with a wide range of abilities. This includes those who rely on assistive technologies such as screen readers, voice input systems, magnification tools, or keyboard navigation. Our objective is to ensure that all users can browse, understand, and engage with our platform in a way that feels intuitive and seamless.

To support this goal, we have implemented a variety of accessibility-focused improvements across our website. We collaborate with AudioEye, a specialized provider in accessibility evaluation and monitoring, to help us identify and address potential barriers. Through a combination of automated scanning and expert analysis, AudioEye regularly reviews our website and provides insights into areas that may require attention. In some cases, this process also includes manual assessments and testing conducted by individuals who use assistive technologies in real-world scenarios. These evaluations allow us to better understand how different users experience our site and guide us in making meaningful improvements.

Our participation in AudioEye’s certification program reflects an ongoing commitment to enhancing accessibility standards. This process involves aligning our website with widely recognized guidelines, specifically the Web Content Accessibility Guidelines version 2.2 at the AA level. These guidelines, developed by the World Wide Web Consortium, provide a structured framework for improving accessibility while maintaining a practical and functional design. By working toward these standards, we aim to create a balanced experience that supports both accessibility and usability for all visitors.

Testing plays a key role in maintaining accessibility. Our website is reviewed using commonly used web browsers, including the latest versions as well as prior versions that remain widely in use. In addition, we consider compatibility with assistive technologies such as JAWS, NVDA, and VoiceOver, along with tools that support speech input, magnification, and keyboard-only navigation. By focusing on technologies that are frequently used within the accessibility community, we aim to ensure that our improvements are relevant and effective in real-world conditions.

We recognize that accessibility is not a one-time achievement but an ongoing process that requires continuous attention and improvement. As part of this effort, we actively encourage feedback from users. If visitors encounter any difficulties while navigating our website or accessing specific features, they are invited to share their experiences. AudioEye provides an accessibility support feature that allows users to report issues, adjust visual settings, and personalize their browsing experience. This tool can be activated as needed, providing additional support and flexibility for those who require it.

The accessibility support feature also includes options that help users navigate content more efficiently, such as enhanced page structure navigation and customizable display settings. These tools are designed to empower users by giving them greater control over how they interact with the website, helping to create a more comfortable and tailored experience.

While we strive to maintain accessibility across our own platform, some parts of our website may include links to third-party services or external platforms. These external sites operate independently and may not follow the same accessibility practices. Although we aim to collaborate with partners who share our commitment to inclusivity, we cannot guarantee the accessibility of content outside of our direct control.

Our dedication to accessibility reflects a broader commitment to inclusion and respect for all users. By continuously reviewing our website, working with experienced partners, and listening to feedback from our community, we aim to build an online environment that is welcoming, functional, and accessible to everyone.