Lowest price guarantee

Our price assurance program is intended to give shoppers peace of mind by ensuring they receive competitive value whenever they make a purchase in our physical retail locations. If an identical item is advertised at a lower price by another retailer, we are prepared to match that price so customers can confidently complete their purchase with us. This approach reflects a commitment to fairness, transparency, and maintaining trust with every shopper.

This policy is available across all company-operated stores and is designed to be simple to use. Customers who wish to request a price match should present a valid advertisement from another retailer to a store associate before finalizing their purchase. The staff will carefully review the advertisement and confirm whether the item meets all eligibility requirements. The intention is to keep the process straightforward while ensuring that all conditions are applied consistently.

For a product to qualify, it must be identical in every relevant way, including brand, model, specifications, and overall condition. Only exact matches can be considered. Certain categories are excluded from this program due to variations in pricing agreements and distribution factors. These exclusions include items such as dairy products, infant food and beverages, diapers, wipes, gaming hardware and software, as well as books and media products like CDs and DVDs.

The lower price must be clearly displayed in a competitor’s printed advertisement. The flyer should include a visible image of the product along with a clearly stated price. Offers that depend on loyalty programs, reward points, coupons, or membership benefits from the competing retailer are not eligible. Additionally, short-duration promotions or time-limited flash sales offered by other businesses are not considered valid for matching.

Each customer may request a price match for only one unit of a qualifying product. This limitation helps ensure that the program remains fair and accessible to all shoppers. It is also important to note that this policy applies exclusively to purchases made in physical store locations. Transactions completed through online platforms, including our own website, are not eligible under this guarantee.

The price match offer cannot be combined with other in-store promotions, discounts, or coupons. Customers must choose between applying the price match or using another available offer at the time of purchase. This ensures clarity and consistency in how discounts are applied.

When presenting a competitor’s advertisement, it must still be within its valid promotional period. Items listed with restrictions such as limited quantities or “while supplies last” are not eligible. In addition, advertisements containing obvious errors, such as incorrect pricing due to misprints, cannot be accepted for matching.

Prices found on online-only retailers, auction platforms, resale marketplaces, or outlet sites are generally excluded. Even if a product appears similar, it must be verifiable as identical to the item sold in-store in order to qualify. However, advertisements issued by retailers that operate physical locations may be considered if they are presented in a printed format or as part of an official store flyer.

Terms of this policy may be revised periodically, and customers are encouraged to confirm current details with store staff before making a request. This program is one of several services designed to enhance the in-store shopping experience, alongside additional offerings that provide convenience, value, and flexibility.

Through this price matching initiative, the goal is to make every purchase feel worthwhile and reassuring. Customers can shop with confidence knowing that if a lower advertised price is found elsewhere, it can be reviewed and potentially honored, ensuring they receive consistent and competitive value.